Check out the Verizon Wireless Customers website. This is the Equipment Protection Website . You can file a claim at this website.  You can also enter your personal information here.

You can confirm your make and model of your phone. You can also provide information on where to file your claim. You can also pay your deductible. You can quickly recieve your pahone – you can get it as quickly as the next day.

You can also resume a claim that you had already started. Or you can track your claim if you have already filed your claims.