I received a cell phone bill that was sizably high, I was trying to get the error corrected, and all I heard for a full week was “Just let me transfer you” from every operator I spoke to. Nobody wanted to help me resolve my cell phone issue. And my bipolar was in high gear so I was getting no where fast.
http://seekyt.com/article/just-let-me-transfer-you-bipolar-disorder-can-be-challenging/