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Exam : Apple 9L0-402
Title : Mac OS X Support Essentials v10.4 Exam
1. Which of these can you use to determine whether there is network connectivity between your computer and a web server on the Internet?
A. Whois      B. Finger
C. Lookup     D. Traceroute
Answer: D
2. Which procedure will let someone who does not have a local user account log in to a local admin user account on a Mac OS X v10.5 computer that does NOT have a firmware password enabled?
A. Log in to the computer with the user name “root” and the master password, open Accounts preferences, and reset the admin user password.
B. Remove a RAM DIMM from one of the computers RAM slots, restart the computer while holding down the Command-Option-O-F keys until you hear the startup sound, then type “reset-all” at the prompt.
C. Start the computer from the internal hard disk, log into a guest user account, open the Reset Password utility in the /Applications/Utilities folder, then reset the password on the admin user account that resides on the hard disk volume.
D. Press the C key while restarting the computer with the Mac OS X v10.5 Install DVD inserted, then choose Reset Password from the Utilities menu. Select the hard disk volume and the admin user account, then enter a new password for the account and click Save.
Answer: D
3. Review the screenshot of a user’s home folder, and then answer the question below.
Which folder did the user create?
A. Music       B. Pages
C. Pictures    D. Downloads
Answer: B

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