The business system acts like a ladder. Every process leads to one another and everyone is reliable for the company’s growth, stagnation or decline. Whenever a certain factor fails, the system will go down and there will be irreversible effects. Take into account a simple fish vending store. Without quality management, the store would depreciate and it will continue to lose sales. Each process will have no definite key effects, affecting progress. If the owner is operating alone, the system would be harder to manipulate.
The aerospace industry is a multi-billion dollar collection of investments and infrastructure. A single airline would obviously cost more than one million dollars, excluding other expenses for airplanes, employees, equipment and facilities. To become an airline operator, knowledge and passion are not enough. Leadership skill must be tweaked to excellence, along with proper communication. Aerospace knowledge is a must; if the airliner is the bread, sheer knowledge is the butter.
Why is quality management important in aerospace industry? A single airline alone has many control towers and owned emergency equipment. Without control towers, the planes cannot take off and land properly. Crashes are imminent and lives would be in danger. If there are control towers, yet there is no proper coordination with the staff and higher-ups, the airline’s operation is impossible. Quality management includes organizational structure, data management, responsibilities, customer satisfaction and continuous improvement. If the proprietor is a CEO, a quality management certification is needed by the stockholders.
The as9100 certification is a tedious process. During the phase of application, business owners who applied for the certification are processed one by one. The applicants will reach the representatives first and they would be turned over to the company advisors.
After that, advisors browsing the as9100 certification application will proceed with document review and the dual-layered process of auditing. In this way, the business system or applicant company’s specifications will be reviewed thoroughly.
Why is there such a need for meticulous review when it comes to as9100 certification? The aerospace industry is vital to stockholders, magnates, business owners, employees and even to the simple citizen. Quality management is needed from the top of the system, down to its very core.