CRM – Customer Relationship Management Software helps manage a company’s relationships with their customers, prospects and consumers.

What CRM Software Can Do For You

There are many key features to CRM software that helps to improve the daily operations of the business and the business’ relations with their customers. CRM software helps to get the customers and make current customers repeat customers.

Features of the CRM Software include

Ticket Management
Configuration and Workflow
Integrated CRM Benefits
Back Office Integration
Web Customer Portal
Notification and Alerts
Activities and Communications
Speed Search / Knowledge Base
Service Contract Management
Windows, Web and Wireless
Reporting

The features are designed to satisfy customers with a robust customer service through delivering issue tracking, automation capabilities, and resolution to improve the experience of the customer. Companies find CRM software the solution to the various needs which help to streamline the company for smooth operation.

When the business begins to search for a CRM solution, they definitely want to compare CRMs. There are various CRM software on the market and finding the top 10 CRMs should be a priority. The idea of the CRM solution is not only to help the company run smoother, but enable customers to help themselves better by finding the answers to their questions.

When you begin to compare CRMs, you will begin to see the difference in the various programs. In our compare CRMs study, we analyzed the many different solutions on the market and listed the top 10 CRMs, which will be helpful when comparing the various software.

Top 10 CRMs

The following CRM Comparison Chart will help you in your review of the software.

MS Dynamics: Management Report Score, 8/10. Sales Ease Score, 8/10. Technology Rating Score, 7/10. Overall Rating, Four out of Five Stars.

SAP: Management Report Score 9/10. Sales Ease Score, 6/10. Technology Rating Score,7/10. Overall Rating, Three and a Half out of Five Stars.

Oracle: Management Report Score, 8/10. Sales Ease Score, 5/10. Technology Rating Score 6/10. Overall Rating, Three and a Half out of Five Stars.

MS Outlook: Management Report Score, 2/10. Sales Ease Score, 9/10. Technology Rating Score, 7/10. Overall Rating, Three out of Five Stars.

SalesLogix: Management Report Score, 8/10. Sales Ease Score, 9/10. Technology Rating Score, 7/10. Overall Rating Four out of Five Stars.

ACT: Management Report Score, 7/10. Sales Ease Score, 9/10. Technology Rating Score 6/10. Overall Rating, Three and a Half out of Five Stars.

Sage CRM: Management Report Score, 8/10. Sales Ease Score, 6/10. Technology Rating Score, 7/10. Overall Rating, Four out of Five Stars.

Sugar CRM: Management Report Score, 5/10. Sales Ease Score, 6/10. Technology Rating Score, 7/10. Overall Rating, Three and a Half out of Five Stars.

SalesForce: Management Report Score, 8/10. Sales Ease Score, 5/10. Technology Rating Score, 6/10. Overall Rating, Three and a Half out of Five Stars.

Goldmine: Management Report Score, 6/10. Sales Ease Score, 6/10. Technology Rating, 5/10. Overall Rating, Three and Five Stars.

The above CRM comparison chart will help you in your search for CRM solutions.

Quality Integrity provides a CRM Comparison Chart that reviews and rates the top CRMs on the market. For more infomation visit www.qualityintegrity.com.